作者簡介
娜娜老師
學歷:
◆英國 University of Edinburgh 社會研究碩士
◆英國 University of Warrick 歷史系博士班
經歷:
◆英語教學十年經驗
◆經營NanaLand娜娜練英文工作室
以文化溝通及說服能力為基底所設計的語言情境訓練,刺激學生的口說跟寫作表達能力
「很喜歡語言,正是因為語言無法真正完美表達我們心中的想法,所以喜歡在語言裡不停地咀嚼思考各種可能性,希望把語言豐富的能量透過各種活潑有趣的英文課程灌頂給學生們,讓大家都可以透過使用這個語言自在又自信的展現自己。」
譯著:
◆《新編英文寫作風格的要素》(語樂多)
Facebook粉絲專頁:www.facebook.com/NanaLandEnglish/
使用說明
作者序
PART1 PLEASE 請
(商務篇)
LETTER 1 What Should You Do When a Client Ignores You or Disappears into Thin Air? 客戶不回或消失該怎麼辦?
LETTER 2 The Right Way to Ask for Someone’s Help
正確尋求幫助的問法
LETTER 3 Just a Friendly Reminder—Get Someone to Do Something
友善提醒—請某人做某事
LETTER 4 Service Inquiry
詢問服務的信件
LETTER 5 Respond to Customer Inquiries
回覆客戶詢問
LETTER 6 The Art of Following Up Without Being Annoying
詢問後續發展(合作可能)又不惹人厭的藝術
(熟人篇)
LETTER 7 Please Forgive Me.
請原諒我。
LETTER 8 Ask Someone to Write a Letter of Recommendation
請別人幫忙寫推薦信
LETTER 9 An Invitation to a Party
一張派對邀請函
LETTER 10 How Have You Been? Keep a Long-Distance Friendship Alive.
你最近好嗎?維持一段遠距離的友情。
LETTER 11 Ask a Friend for Information
向朋友請教資訊
LETTER 12 Ask for Something Back Politely
想要回東西的禮貌說法
PART2 THANK YOU 謝謝
(商務篇)
LETTER 1 Thank you note
通用感謝函
LETTER 2 Thank You Message for Colleagues/Employees
給同事/員工的感謝訊息
LETTER 3 Thank Someone for a Referral or Recommendation
感謝某人的引薦或推薦
LETTER 4 Thank You for Your Care - Farewell
謝謝照顧,珍重再見
LETTER 5 Thank You for Your Hard Work & Congratulations on Your Promotion
感謝你的努力 & 恭喜升遷
LETTER 6 Condolence Letter to Colleagues/Clients
給同事/客戶悼念的慰問信
(熟人篇)
LETTER 7 Wedding Congratulations
新婚誌喜
LETTER 8 From Baby Shower Wishes to Newborn Baby Congratulations
祝福即將有新生兒到恭喜獲得新生兒
LETTER 9 A Letter of Condolence to Friends
給朋友悼念的慰問信
LETTER 10 Thank You for Always Being There for Me.
謝謝你一直都在。
LETTER 11 Thank You So Much for Everything.
一切都非常感謝你。
LETTER 12 Thank You for Your Hospitality.
謝謝你的款待。
PART3 SORRY 對不起
(商務篇)
LETTER 1 How to Apologize to a Client?
如何向客戶道歉?
LETTER 2 Sorry for the Delayed Response.
抱歉太晚回覆。
LETTER 3 How to Reject Candidates with Grace?
如何婉拒應徵者?
LETTER 4 How to Gracefully Decline a Job Offer?
如何婉拒一個工作邀約?
LETTER 5 How to Make Saying No Through Email?
如何透過電子郵件說不?
LETTER 6 Politely Decline an Invitation.
禮貌地婉拒邀請。
(熟人篇)
LETTER 7 Apologize for Missing an Event.
向活動缺席道歉。
LETTER 8 How to Make a Healing Apology?
如何表達一個真心誠意的道歉?
LETTER 9 Apology Letters to Friends or Family
寫給家人或朋友的道歉信
LETTER 10 How to Say No to Someone? (Even Your Best Friend)
如何拒絕某人?(甚至是你最好的朋友)
LETTER 11 How to Decline an Invitation to Dinner or Other Social Events?
如何拒絕一頓晚餐或社交活動的邀請?
LETTER 12 Sorry, but You Have Crossed the Line...
抱歉,但你踩到我的底線了⋯⋯