Results: How to Assess Performance, Learning, and Perceptions in Organizations

In order to remain vital to the organizional process, today\’s HRD professionals must hold themselves accountable and clearly demonstrate organizational results. Here, Richard Swanson and Elwoold Holton detail the Results Assessment System--a five-step assessment process that enables HRD professionals to do jest that.

Results presents a practical guide to building a successful, competitive, and cost-effective HRD practice that meets customers\’ needs. The authors detail a highly effective, easy-to-learn , field tested system for assessing organizational results within three domains:

• Performance(system and finanical)
• Learning(knowlege and expertise)
• Perceptions(participant and stakeolder)