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Certain situations in life demand written communication.
To express sympathy on the death of a loved one, to inquire about a job, to register an official complaint about a product or a service, to offer a recommendation-all these require that you write a letter.
How to Write First-Class Letters by L, Sue Baugh shows you how to write these kinds of letters and many more besides. This book shows you
How to get started and strike the right tone in your letters
What forms to use for business letters and for social letters
How to avoid cliches and sexist language
How to make sure your grammar and punctuation are correct
There are dozens of model letters, covering nearly every situation where a letter is appropriate, along with three useful appendixes.
