作者簡介
方振宇老師所領導的「振宇英語」團隊出版發行圖書近120種,累計銷售量超過1000萬冊。
梅根.珀維斯、約書亞.H.派克兩位外師都是英語語言研究專家,教學和教材編寫經驗豐富。
梅根•珀維斯(Megan Purvis)
畢業於美國紐奧良的杜蘭大學,參與編寫SAT準備課程《批判性閱讀和寫作指導》。她是卡內基—清華全球政策中心編輯和寫作團隊的一員,同時也是Peek-a-book圖書館英語指導,曾編寫多部英語口語培訓教材。
約書亞•H•派克(Joshua H. Parker)
畢業於美國奧利弗拿撒勒大學,天津外國語大學教授,教授英語寫作和口語,有豐富的教學經驗和口語教材編寫經驗。
方振宇
英語專家、文化學者、出版人、策劃人、「振宇英語」創始人,外語教學與研究出版社「振宇英語」系列叢書總主編,外研社榮譽作者。曾任媒體記者、翻譯、電臺英語節目主持人、「振宇英語」專欄撰稿人、大學英語系主任、大學英語專業顧問及特聘專家教授,曾在近20多個國家遊學訪問,在多所大學為大學老師和同學進行有關英語文化與英語測試領域的巡迴講座,反響熱烈。
▍Chapter 1 求職面試 The Job Interview
Section 1 自我介紹,展示才華 Self-Introduction, Showing Your Skills
Section 2 明確自己的優勢和劣勢 Advantages and Disadvantages
Section 3 應聘這份工作的原因 Reasons for Applying for the Job
Section 4 簡述自我職業規劃 Career Planning
Section 5 對公司的瞭解 About the Company
Section 6 期望的薪資待遇 Expected Salary and Benefits
Section 7 面試結束了 After the Interview
▍Chapter 2 職場新人 The Office Newcomer
Section 1 主動結識同事 Introducing Yourself to Co-Workers
Section 2 領取辦公用品 Getting Office Supplies
Section 3 熟悉工作環境 Getting Familiar with the Work Environment
Section 4 學習公司規章制度 Learning the Company Rules and Regulations
Section 5 參加培訓 Attending Training Courses
▍Chapter 3 日常事務 Daily Affairs
Section 1 日常文件整理 Filing Documents
Section 2 收發傳真 Sending and Receiving Faxes
Section 3 複印、列印資料 Copying and Printing
Section 4 公司內部郵件往來 Communicating with Co-Workers via Email
Section 5 發函聯絡客戶 Contacting Clients Using Business Emails
Section 6 遇到了問題,尋求幫助 Asking for Help
Section 7 面對失誤,不要氣餒 Facing Mistakes
▍Chapter 4 工作進行時 Working Time
Section 1 上司分配任務 Taking on a Task
Section 2 開展工作 Getting Started
Section 3 與同事溝通交流 Communicating with Your Co-Workers
Section 4 彙報工作進度 Reporting Your Progress
Section 5 團隊協作力量大 Being a Team Player
Section 6 受到讚賞 Receiving a Compliment
Section 7 保證按時完成 Finishing on Time
▍Chapter 5 跟同事相處 Getting Along with Your
Section 1 跟同事聊聊天 Small Talk
Section 2 跟同事共進午餐 Having Lunch with Your Co-Workers
Section 3 虛心向同事學習 Learning from Your Co-Workers
Section 4 不吝惜讚美 Giving Compliments
Section 5 及時解決矛盾與衝突 Solving Contradictions and Conflicts
▍Chapter 6 辦公電話 Telephone Communications
Section 1 接聽電話,禮貌得體 Answering the Phone
Section 2 轉接電話 Transferring a Call
Section 3 可以留言 Leaving a Message
Section 4 應對電話諮詢 Responding to Enquiries
Section 5 處理客戶投訴 Responding to Customer’s Complaints
Section 6 進行電話預約 Telephone Appointments
Section 7 與客戶在電話裡溝通 Communicating with Customers over the Phone
▍Chapter 7 舉行會議 Holding a Meeting
Section 1 會議的籌備 Preparing for a Meeting
Section 2 會議開始了 Opening a Meeting
Section 3 共同討論議題 Discussing Items
Section 4 徵求別人意見 Asking for Suggestions
Section 5 表達贊同或反對 Agreeing and Disagreeing
Section 6 做好會議總結 Drawing a Conclusion
▍Chapter 8 談判高手 Becoming a Good Negotiator
Section 1 介紹自己及公司 Presenting Yourself and Your Company
Section 2 向對方介紹產品 Introducing Your Products
Section 3 討論合作的可能性 Discussing Cooperation Opportunities
Section 4 進行價格談判 Negotiating the Price
Section 5 協商合約細節 Negotiating the Contract
Section 6 協商付款方式 Negotiating Payment Terms
Section 7 作出一些讓步 Making Some Concessions
Section 8 雙方簽訂合同 Signing the Contract
▍Chapter 9 業務精英 Being the Best Salesman
Section 1 進行市場調查 Conducting a Market Survey
Section 2 開展行銷活動 Starting a Marketing Campaign
Section 3 參加展會 Attending Trade Shows
Section 4 爭取客戶訂單 Obtaining Purchase Orders
Section 5 做完美的簡報 Giving a Perfect Presentation
Section 6 需要出差 Being on a Business Trip
Section 7 升職加薪啦 Promotion and Getting a Raise
Section 8 迎接年終考核 The Annual Evaluation
Section 9 拿年終獎 Getting an Annual Bonus
▍Chapter 10 遇到特殊情況 Special Circumstances
Section 1 上班遲到了 Arriving Late
Section 2 需要加班 Working Overtime
Section 3 向領導請假 Asking for Leave
Section 4 開始休假 Taking a Vacation
Section 5 進行崗位調動 Transferring Jobs
Section 6 請辭 Resigning
Section 7 被解雇了 Getting Fired
▍Chapter 11 休閒時光 Leisure Time
Section 1 部門有聚會 Going to an Office Party
Section 2 相約購物 Going Shopping
Section 3 大家一起去K歌吧 Going to Karaoke
Section 4 歡樂的舞會 Going to a Dance
Section 5 組織外出旅行 Going on a Trip